When you do guud, we want every product to feel and look guud! At GuudWear, we guarantee 100% satisfaction. If you are unhappy, let us guide you through the return process.
Your order must be unused, unworn, and in their original condition (complete with tags).
Simply mail the merchandise and include a completed copy of our simple return form found.
Within 30 Days of Purchase
Items purchased within 30 days can be returned for a full refund via your original form of payment.
Beyond 30 Days of Purchase
Items that are beyond the 30-day policy have up to 90 days to receive store credit or be exchanged for another item.
Once we receive your return or exchange we will process everything accordingly and send confirmation via the e-mail you provided us.
Exchange & Refund FAQs
How long will my refund take to be received?
We do our best to have refunds processed within 7 days of receiving your request. If you have any questions along the way please reach out to us.
How long will it take to get my exchanged item(s)?
We will process your exchange within 7 days of receiving it, plus the time it takes the delivery service.
How do I return a gift?
Please use the same process as above and follow the instructions on the simple return form for gift returns/exchanges.
What if my items arrive damaged?
E-mail us with your order number and include a picture of the damaged item and we will make it right!
Need to speak with a GuudWear customer service agent?
No problem. Drop us a line at email@example.com and include your name, phone number, and a guud time to reach you and you’ll be contacted by one our our GuudWear team members.